Ordered 3 kids meals which is supposed to include pizza or pasta, a drink and a cookie. They didn't have milk so my choices were orange juice (with pizza or pasta??) or soda. The woman also never bothered to tell me at the time of my order and paying that they didn't have any cookies. It wasn't until I came back to get our food and ASKED about the kids' cookies she said they didn't have any. No offer of any substitute or a partial refund. This and the crabby service ensures we won't be back. No clue about customer service at this place!
at 7:10 only had one garlic roll. charged me for a meal deal because they would not make more. The general manager Krystin was there...smh...this is how you treat customers..surprised anyone eats here
The only thing that was warm was our drinks. They didnt even bother putting ice in our pops. All of our food was cold. My son's kids meal didn't come with a cookie.
Oh My! Where do I start? First of all they had the best customer service ive ever been provided. The lady who helped me who turned out to be the GM was spectacular. I see why shes the GM. Secondly the food was terrific, I had a Cheese slice with Mac and Cheese and a drink. Lastly they were very clean, I noticed during my whole visit every 10 minutes someone was wiping the counters down and doing some sort of cleaning in the store.
Great food and great service, will come here way more often. goodbye pizza hut!
Villa Italian Kitchen is a US Restaurant based in Mankato, Minnesota. Villa Italian Kitchen is located at 1850 Adams St #614, Mankato, MN 56001, USA.
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