Complete joke.. Once again I walk in and notice 3 "stylists" with no other customers waiting stating that they would be too busy to get me in. This isn't the first time I've been there and been turned away when in plain sight they was no one waiting for a haircut. Why advertise for walk-ins if you are not going to be able to accommodate. If I owned this place, I'd be furious that paying customers were being turned away while my employees were chit chatting.
I love this salon!! Always friendly girls and always LOVE my cut!! The manager is very friendly and very educated in how to make sure you get exactly what you want and is always there to help.
I have dark brown hair and asked specifically for natural looking highlights, they even brought out a color pallet out for me to choose from. The lightest I chose was two shades lighter (ash brown) than my current color. It took a long time for them to finish the foil which probably contributes to the uneven color I got and then I was left under the dryer for a bit too long. Long story short I now have platinum blonde highlights. They used a toner which helped some but fades over time. I asked what my other options were and they told me that I could come back and have my hair dyed back to the natural color. Why would I pay more money to fix something that they messed up? I will never go back here.
I always have a great experience at Fantastic Sams. Ciara is my hair dresser who I have been very happy with! She always makes me look my best when I leave! She cuts my hair exactly how I want it and does amazing color! I highly recommend going there!!
About a week ago I went in to get highlights, I know people who have gone here and their results were good. However mine were horrible.
First of all I spoke to someone on the phone about prices and they quoted me "around $60" for a partial. What it actually cost was $90.
We have now been there three times trying to get my son in for a haircut. All three times we have been there, they tell us they are too busy to fit him in for at least two hours-despite having two girls there and no customers in sight. Today was one of those instances. My husband and son returned two hours later fur the haircut and were told they had "unforeseen problems"and it would be at least another two hours. Needless to say, we won't ever be going back. Clearly, this particular store is not interested in making money or retaining customers!
Fantastic Sams Cut Color is a US Hair Care Studio based in Mankato, Minnesota. Fantastic Sams Cut Color is located at 1600 Warren St, Mankato, MN 56001, USA.
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