Not to mention, my fiance was sized at your store 3 times prior to this and our information was lost yet again. I understand that maybe I should remember, but I had brain surgery. There is not one excuse that can make our information being lost 3 times okay.
My Husband and I went in to get some ideas on upgrading my ring. We just didn't feel comfortable and the prices were crazy for the quality so...we left!
I will be shopping elsewhere, because this was not the first three times I was disappointed in your store.
Yesterday, I entered the store for the third time to look at wedding bands for my fiance and myself. I was serious about purchasing one specific one for him. I waited for a half an hour and was really excited because the lady that came to help us seemed to be really helpful with the last couple and she seemed really nice. Then when it came time to help me (and my mom) she was awful. She seemed uninterested, distant and rude. It seemed as if she didn't want to help us because I was just a young kid that wasn't serious about buying. I was ready to drop a good amount on the ring that he wanted.
What a horrible store! I sent my necklace in to be repaired and it was promised 10/5 and here I am on 10/13 and still no necklace. This is the second time this has happened. I send my ring in and it came back dirtier then before I sent it in and they gave me a different ring back, and how I know is the marks on my ring and the lines of where they were put together. My charms have needed to be replaced 3 times and then they wouldn't refund me I was forced to pick a new one that I know was cheaper then the other, but didn't get any money back. We have spend well over $8000 at this store and this is how we are treated! What a scam of a store! Save your money and go else where!
Came in to get some ideas for engagement rings and was greeted by a very nice gentleman. He was so helpful and informative. They had a great selection and he was able to help me find 2 rings that were perfect. Now they are saved on my wishlist so my boyfriend can surprise me!! :)
Disappointed. Brought jewelry for cleaning and granted I have a lot but from Sat am to Tues and didn't hear from them. We finally drove up. Don't think we will be back.
Kay Jewelers is a US Jewelry Store based in Mankato, Minnesota. Kay Jewelers is located at 1850 Adams St Suite 300, Mankato, MN 56001, USA.
Please contact with Kay Jewelers using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Kay Jewelers opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Jewelry Store in Mankato