David greeted me with a friendly smile and a good handshake. We walked around the vehicle so he could get the information he needed. We cracked a couple jokes and shared some laughs. Went inside and and entered the information in the computer, this took a little bit of time but was in no way an inconvenience. David had to ask a couple questions to I assume his manager who in my honest opinion could have done better with answering them. Flat out said to David in front of me (the customer) "Well you did this completely wrong." He turned the computer towards himself and started hitting buttons. Did nothing to explain to David what mistake he made and how to fix it. Instead left him and I to stand there and wait. Besides that, 5 stars all day long. Great job done by David and the guys in the shop who work super hard. Manager guy, be a little bit more friendly and I'll give you a star to make it a perfect 5.
I would highly recommend and will now go back to Mark and the team at Discount Tire for ALL my tire needs! Mark went ABOVE AND BEYOND to help me in a bind while I was home for Christmas, and I don't even live in this area. He didn't push the most expensive tire on me, instead listened to what I needed and got me the RIGHT tire! THANK YOU for your help!!!!
These people define customer service. I believe they treat the vehicles like their own and respect me as a valued customer.
Great place to buy tires! Ryan Loeffler was extremely helpful in finding exactly what I needed- he asked me a few simple questions about what vehicle I drove and what I was looking for in tires, and I trusted him to suggest the perfect tires. I have had absolutely no issues and am extremely happy- these are the perfect tires for my Jeep. I would definitely recommend Discount Tires to anyone who is looking for quality tires at a good price and may not know exactly what they're looking for.
The most knowledgeable, courteous staff.
Very helpful and thorough! Had a flat fixed and tires rotated and balanced....no charge. I was there over two hours but it was a busy place today.
Discount Tire Store Mankato Mn is a US Car Repair based in Mankato, Minnesota. Discount Tire Store Mankato Mn is located at 1790 Premier Dr, Mankato, MN 56001, USA.
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